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Freshers Hiring For Technical Support Associate @ "IBM" in Bangalore
About Company
Name: IBM Website: www.ibm.com
Job Details:
Education: Any Graduate
Experience: Freshers/1+ year
Job Location: Bangalore
Job Description:
Technical Support Associate
You�ll have access to all the technical and management training courses you need to become the
expert you want to be
You�ll learn directly from expert developers in the field; our team leads love to mentor
You have the opportunity to work in many different areas to figure out what really excites you
Candidate Profile
Candidates should possess any degree from recognized university
Proven communication skills
Knowledge in commercially standard software applications and major desktop operating systems.
Awareness of basic networking concepts and technologies.
1+ Years relevant technical experience.
Ability to identify basic hardware parts and aware of basic hardware concepts
User level familiarity with at least one e-mail client � Outlook, Notes etc.
Questioning skills /probing skills, as relevant to the issue and level of the caller.
Open to work in shifts
Ability to Identify Opportunity & Implement Process Improvements
Ability to meet a set of defined account agent productivity measurement
Click Here To Apply
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