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Freshers/Exp Walk-in For Technical Support Associate @ "IBM" in Gurgaon
About Company
Name: IBM
Website: www.ibm.com
Job Details:
Education: BE/B.Tech/Diploma/PG
Experience: 0 - 2 years
Job Location: Gurgaon
Walk-in on 18th Nov to 22nd Nov 2014 from 11:00 AM @ Gurgaon
Job Description:
Technical Support Associate
Candidate should possess (10+2+3), B.E/B.Tech(Except CS & IT), Post Graduates, Diploma Holders (10+2+3)
The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
Remote Infrastructure support delivery
Resolve routine customer problem
Candidates applying and selected for the job will be expected to work in night shifts.
Shifts will be 24x7 in nature and can vary depending on geographies supported
Understanding of Operating Systems
Browser Support - Internet Explorer/Google Chrome etc
Strong computer knowledge and trouble shooting skills
Excellent oral and written communication skills
Excellent Customer Service Orientation, Neutral accent
Walk-in Address:
IBM India Pvt. Ltd,
Unitech Cyber Park Tower B,
9th Floor, Gurgaon, Haryana.
Nearest Metro Station is Huda City Center
For Future Reference.
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