|
|
Fresher Hiring For Technical Support Associate @ "IBM" in Hyderabad
About Company
Name: IBM India Pvt. Ltd Website: www.ibm.com
Job Details:
Education: Any Graduate
Experience: 0-2 Years
Job Location: Hyderabad
Walk-in On 14th to 18th Nov 2017 Between 12:00 AM to 04:00 PM @ Hyderabad
Job Description:
Technical Support Associate
Involved in Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users
and External Commercial Account End Users across NA, EMEA & AP
Handling inbound calls / emails / chats resolving technical issues for end users
Proficient in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
Proficient in Understanding of operating systems, Windows 2000/NT/XP configuration options and
troubleshooting
Ability to identify basic hardware parts and awareness of basic hardware concepts
User level familiarity with at least one e-mail client - Outlook, Notes etc.
Skilled in commercially standard software applications and major desktop operating systems
Awareness of basic networking concepts and technologies
Questioning / probing skills, as relevant to the issue and level of the caller
Fluency in English Communications Skills (both spoken and written) / soft skills
Shift Timings:
Shifts will be 24x7 in nature and can vary depending on geographies supported
Documents to carry with you:
Soft copies of the below documents on a USB drive (ensure education docs scanned have all
borders visible).
Current company's offer or appraisal letter (whichever is the latest)
Experience Letters from two most recent employers.
Last three months pay slips (with passwords, if any)
Updated Resume
A Govt. ID proof
Copy of your highest education mark sheets (All years/ semesters)
Copy of your highest education (Degree Certificate / Convocation Certificate).
The dress code for the day is business formals or smart casuals.
On the day you visit us for the discussion, please carry a print out of this e-mail along with an
Original Govt. Approved Photo ID document (PAN Card/ Voters ID/ Driving License) for security
purposes to enter IBM premises. Request you to carry an updated resume (hard copy) along with
you.
As we have no constraints to carrying a pen-drive onto the premises, we would request to refrain
from carrying a laptop with you for security reasons. Your cooperation in this matter is much
appreciated.
Venue Address
IBM India Pvt. Ltd, 3B, Mindspace,
Hi-tech City, Madhapur, Hyderabad
Click Here To Apply
For Future Reference.
CLICK HERE TO UPLOAD YOUR RESUME TO GET MORE RELATED JOBS
|
Note: Any Job Vacancies/Openings listed here in this website (Sreejobs.com) are verified and error free, before going to be published here. If any changes made by employers/interviewers after published here, Sreejobs.com is not responsible for such and any other consequences. We are not here to provide wrong information intentionally. Sreejobs.com will always try to provide good and genuine job vacancies information for job seeker.
|
|
