Your Name: Your Mobile No: Your Friend Mobile No: Close Fresher Hiring For Technical Support Associate @ "IBM" in Gurugram (Haryana) About Company Name: IBM Website: www.ibm.com Job Details: Education: B.E/B.Tech Experience: 0-2 Years Job Location: Gurugram (Haryana) Job Description: Technical Support Associate As a Technical Support Associate you would be responsible for providing voice support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & Asia-Pac. Candidate Profile 0 to 2 Years relevant technical experience. Proven communication skills Knowledge in commercially standard software applications and major desktop operating systems. Awareness of basic networking concepts and technologies. Ability to identify basic hardware parts and aware of basic hardware concepts User level familiarity with at least one e-mail client � Outlook, Notes etc. Probing skills, as relevant to the issue and level of the caller. Open to work in shifts Ability to identify opportunity & implement process improvements Ability to meet a set of defined account agent productivity measurement Click Here To Apply  For Future Reference. CLICK HERE TO UPLOAD YOUR RESUME TO GET MORE RELATED JOBS

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