Fresher & Exp Walk-in For Technical Support Associate @ �IBM" in
Hyderabad/Bangalore
About Company
Name: IBM
Website: www.ibm.com
Job Details Education: Any Graduate/Diploma/PG
Experience: 0 - 4 Years Job Location: Hyderabad/Bangalore Walk-in On 2nd to 7th Dec 2013 Between 10:00 AM to 4:00 PM @ Hyderabad/Bangalore Job Description Technical Support Associate
Providing Voice, Email & Chat support to IBM Internal End Users and External Commercial Account.
End Users across North America, EMEA & AP. The job will require you to handle inbound calls /
emails / chats regarding technical issues for end users.
Remote Infrastructure support delivery.
Perform problem cause analysis.
Resolve routine customer problem.
Ability to Identify Opportunity & Implement Process Improvements has technical experience and
skills in the areas of problem determination, creativity and analysis.
Ability to meet a set of defined account agent productivity measurements.
Understanding of operating systems.
Candidate Profile
Freshers/ (Experienced up to 4yrs)
Bachelor's Degree/ Diploma (12+3)
Fluency in Communications Skills (both spoken and written)/ soft skills.
Excellent Communication skills.
Note:
Working in Rotational shifts is a mandate. Candidates applying and selected for the job will be
expected to work in Rotational shifts - including evening and night shifts. Shifts will 24x7 in nature
and can vary depending on geographies supported.
Documents To Carry:
Updated Resume,
Copy of this Job Posting is Mandatory,
Photo Id proof (PAN Card or Passport or Voter's Card or Driving License or Adhar card) Original.
Interview Date & Time:- WEEKEND
On 7th December 2013
Timings: - 10.00AM to 01.00PM
Walk-in Address
IBM India Pvt. Ltd,
SA 1, Opp to Jalbhavan,
Banerghatta road, Bangalore
or
IBM India Pvt. Ltd, 3A,
Mindspace, Madhapur,
Hi-Tech City, Hyderabad.
Contact Person: - Deepak / Arun / Shravan
Interview Date & Time: - WEEKDAYS
On 2nd Dec, 3rd Dec, 4th Dec, 5th Dec, 6th December 2013
Timings: - 01.00PM to 04.00PM
Walk-in Address
IBM India Private Limited,
EGL D Block , Intermediate Ring Road,
Koramangala, Bangalore- 560071
Or
IBM India Pvt Ltd, IBM Tower,
3B, MindSpace, Survey No. 64,
APIIC Software Layout, Madhapur,
Hyderabad-560081.
Contact Person: - Deepak / Arun / Shravan
Click Here For Details
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