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Freshers/Exp Walk-in For Technical Support Associate @ "Honeywell" in Gurgaon
About Company
Name: Honeywell
Website: www.honeywell.com
Job Details:
Education: Any graduate
Experience: 0 - 2 years
Job Location: Gurgaon
Walk-in on 18th Apr 2015 from 11:00 AM - 1:00 PM @ Gurgaon
Job Description:
Technical Support Associate
Candidate should possess a graduate in any discipline
Effective communication skills and appropriate usage of the English language Flexibility to work in shifts
Responsible for answering Tier 1 calls to support end customers resolve product related issues to
the best of their satisfaction. Meet all the targets laid down as client requirements under all circumstances Schedule Adherence,
Service Level, VoC, AHT, Calls per Rep, Call quality. Have an individual development plan to improve skill set to Tech Support Specialist responsibilities. Seek feedback from immediate supervisors via 1-O-1 or metrics discussion Seek knowledge sharing sessions with HD/SA for self improvement Work closely with immediate supervisor for all performance, learning and development aspects.
Walk-in Address:
Honeywell International India (P) Ltd.
5th Floor, Unitech Trade Centre,
Sector 43, Sushant Lok, Gurgaon,
Walking distance from HUDA CIty Metro Station,
Opposite Hotel Park Plaza.
Contact Person: Ahmad Ayyubi
For Future Reference.
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