Freshers/Exp Walk-in For Technical Support Associate @ "Honeywell" in Gurgaon
About Company
Name: Honeywell
Website: www.honeywell.com Job Details: Education: Any Graduate
Experience: 0 - 2 years
Job Location: Gurgaon Walk-in on 11th Jul 2015 from 11:00 AM - 1:00 PM @ Gurgaon
Job Description:
Technical Support Associate
Candidate should possess Graduate in any discipline
Effective English communication skills and appropriate usage of the English language is must
Responsible for answering Tier 1 calls to support end customers resolve product related issues to
the best of their satisfaction.
Meet all the targets laid down as client requirements under all circumstances Schedule Adherence,
Service Level, VoC, AHT, Calls per Rep, Call quality.
Have an individual development plan to improve skill set to Tech Support Specialist responsibilities.
Seek feedback from immediate supervisors via 1-O-1 or metrics discussion
Seek knowledge sharing sessions with HD/SA for self improvement
Work closely with immediate supervisor for all performance, learning and development aspects.
Basic knowledge of Electronics
Flexibility to work in shifts
Walk-in Address:
Honeywell International India (P) Ltd.
5th Floor, Unitech Trade Centre,
Sector 43, Sushant Lok, Gurgaon,
Walking distance from HUDA CIty Metro Station,
Opposite Hotel Park Plaza.
Contact Name: Ahmad Ayyubi
For Future Reference.
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