Freshers/Exp Walk-in For Technical Support Associate @ "Honeywell" in Gurgaon
About Company
Name: Honeywell
Website: www.honeywell.com
Job Details:
Education: B.E/B.Tech
Experience: 0 - 1 years
Job Location: Gurgaon
Walk-in on 11th Oct 2014 from 11:00 AM - 2:00 PM @ Gurgaon
Job Description:
Technical Support Associate
Responsible for answering Tier 1 calls to support end customers resolve product related issues to the best of their satisfaction.
Meet all the targets laid down as client requirements under all circumstances, Schedule Adherence, Service Level, VoC, AHT, Calls per Rep, Call quality.
Have an individual development plan to improve skill set to Tech Support Specialist responsibilities.
Seek feedback from immediate supervisors via 1-O-1 or metrics discussion
Seek knowledge sharing sessions with HD/SA for self improvement
Work closely with immediate supervisor for all performance, learning and development aspects.
Excellent command over spoken English
Basic knowledge of electronics.
Working knowledge of computer and internet.
Walk-in Address:
5th Floor, Unitech Trade Centre,
Sector 43, Opposite Park Plaza Hotel,
Walking Distance from Huda City Metro Station,
Gurgaon � Haryana (India)
