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Exp Hiring For Customer Support Engineer @ �Honeywell" in Bangalore
About Company
Name: Honeywell
Website: www.honeywell.com
Job Details Education: B.E/B.Tech/Diploma Experience: 1-2 Years
Job Location: Bangalore Job Description
Customer Support Engineer
Provide Support to Service Team PAN India on Custom/ Developed Application.
Support the critical issues on top Priority, Provide Problem resolution & putting it back to normal.
Development of customised application / Software�s and responsible for support for in house
developed software�s/products.
Coordinate with Central Support team on regular basis.
Responsible for testing of Microsoft Hot Fix/ Updates on the Customized Software Packages.
85% SRs to be resolved in 7 days, remaining 10%, 4% and 1% within 14, 21 and 30 days
respectively.
All Service Requests are logged with 100% compliance, feedback on weekly reports and thro'
tracking E-mails.
20% Travel PAN India for Support.
Candidate Profile
Candidates should possess BE / B Tech (Computer / IT/ Software) having 1 - 2 yrs knowledge on
.Net, MS SQL, MS Access, Office Tool, VB Scripting..
Exposure to Building Management Systems like � BMS, CCTV, Fire Alarm System, Access Control
System would be an added advantage.
He/She should posses� good communication skills to co-ordinate with Regional Service Engineers.
He/She should possess analysis skill and also the aptitude towards problem solving till Final
Resolution.
He/She should be willing to Travel.
Click Here To Apply
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