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Freshers/Exp Walk-in For Customer Care Executive @ "Hinduja" in Noida
About Company
Name: Hinduja Global Solutions
Website: www.teamhgs.com
Job Details:
Education: Any Graduate
Experience: 0 - 5 Years
Job Location: Noida
Walk-in on 10th to 14th Jan 2017 Between 10:00 AM to 04:00 PM @ Noida
Job Description:
Customer Care Executive
Answer calls professionally to provide information about products and services, take/ cancel orders,
or obtain details of complaints.
Keep records of customer interactions and transactions, recording details of inquiries, complaints,
and comments, as well as actions taken.
Process orders, forms and applications.
Follow up to ensure that appropriate actions were taken on customers' requests.
Refer unresolved customer grievances or special requests to designated departments for further
investigation.
Willingness to work in Rotational Shifts (24x7).
Candidate Profile:
Customer Service Executive plays a critical role in providing an interface between customers and
the client/company.
We are looking for candidates who have good communications skills, interpersonal skills and can
handle stress well.
The candidate should possess good listening skills, and the ability to think quickly, to make a
recommendation or solution to the customer's problem.
Skills:
Good communications skills.
Ability to listen and active problem solving skills.
Good interpersonal skills.
Ability to handle pressure.
Basic Computer knowledge.
Age Limit: 18 Years 30 Years.
Venue Address
Hinduja Global Solutions,
B38 C/4, Sector 57, Noida,
Landmark: Next to Airtel Office.
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