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Exp Hiring For Front Office/Guest Relations Executive/Manager @ �Hilton" in Bangalore
About Company
Name: Hilton
Website: www.hiltonworldwide.com
Job Details Education: Any Graduate/PG
Experience: 2-3 Years
Job Location: Bangalore Job Description Front Office/Guest Relations Executive/Manager
Welcome and fulfill the check-in process for Guests and group arrivals.
Complete the check-out process for departing guests using the hotel systems.
Manage, effectively and efficiently, Guest requests, inquiries, and complaints.
Maintain current knowledge of hotel products, services, pricing and special promotional offers, as
well as daily VIP and special events.
Maximize sales revenues through up-selling and marketing programs.
Perform general incoming communication duties, including taking reservations via telephone and
electronic registration systems.
Candidate Profile
Calm, efficient, and organized with great attention to detail.
Excellent personal presentation and communication skills.
A passion for delivering exceptional levels of Guest service.
Ability to multi-task while maintaining a positive attitude when working with a Guest.
Computer literate and able to navigate through Company systems.
Professional manner with an emphasis on hospitality and guest service.
Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors.
Click Here To Apply
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