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Exp Hiring For May I Help You Associate @ �HSBC" in Thane
About Company
Name: HSBC
Website: www.hsbc.com
Job Details Education: Any Graduate
Experience: 1-2 Years
Job Location: Thane Job Description
May I Help You Associate
By ensuring that customers visiting the branch for account opening/service queries/product
information are met and greeted when they enter the branch and an understanding of their needs
are obtained.
By directing customers to the right person/counter of the branch based on needs
expressed/identified.
By managing the customer traffic on the branch floor effectively, to ensure that the waiting period
for customers is reduced.
By following-up with pre-identified customers on their service experience and suggesting new
initiatives which can be implemented to improve service quality.
By following-up to ensure progress on the sales activity post customer hours.
By migrating routine customer transactions to alternate delivery channels through ongoing
customer education.
Ensure the maintenance of the hygiene of the Dept.
By identifying possible cross sell opportunities on the bank floor with �walk-in� customers and
generating leads that can be converted by branch staff.
By talking to waiting customers about products available which they could consider.
Candidate Profile
Candidate should possess any degree from a recognised university.
Good interpersonal skills
Has exceptional and updated knowledge of Banking products, systems and processes.
Is an excellent team player.
Displays extra-ordinary Business focus and customer orientation and provides exemplary service.
Is self-motivated and has the drive to overachieve on goals and targets set out.
Click Here To Apply
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