Fresher & Exp Hiring For Technical
Support Representative @ �HP� in Bangalore
About Company
Name: HP
Website: www.hp.com
Job Details
Education: Any Graduate/PG
Experience: 0-3 Years
Location: Bangalore
Job Description
Technical Support Representative
Generally
responsible for resolving operating system / Hardware (Desktops/Notebooks)
& Network related issues.
Expected to
follow the Work Instructions as per geography to meet operational metrics.
Expected to
provide E2E support to customers for better customer experience.
Skills & Knowledge:
Technical
Support Representative should be well versed with operating systems and
Hardware Components.
He /She
should upgrade technical skills with changing technology and should acquire
technical certifications as per the business & career development.
Superior
skills in both written and verbal communication.
Experience
in customer facing role either remote or face to face.
Computer
proficiency with applicable software applications (for example Microsoft
Office, CAD, Adobe Suite, programming.
Problem
solving skills.
Accuracy in
data entry.
Excellent
fluency in language to be supported.
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