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Freshers Hiring For IT Ops/Support Engineer @ "HP" in Pune
About Company
Name: HP
Website: www.hp.com
Job Details:
Education: 12th/Any degree
Experience: 0-2 Years
Job Location: Pune
Job Description:
IT Ops/Support Engineer
Participates as a member of an IT technical team.
Support Laptop and Troubleshooting hardware related issues
Installing firmware�s and drivers and memory cards
Debugging laptop and other network issues
Raising service request, incident and change management.
PCCOE Image for laptops
Troubleshooting Window OS related issues.
Helping setup printers and supporting related issues.
Installation and administration support of Windows
Installing, deploying and resolving technical issues on client PCs and laptops hardware/software.
Coordinating with global IT teams for hardware and software issues for laptops Ensures complete
and timely hand-off of incidents to other support teams as appropriate.
Assists with enterprise-wide system maintenance and change implementation.
Skills:
Minimum of 0-2 years of related experience. May include highly experienced individuals performing
entry-level equivalent work who are non-degreed or degreed in an unrelated field.
Good verbal and written communications skills. Understanding and working knowledge of
infrastructure environments (e.g. operating system, security, network, voice, end user and server
related applications). Understanding and working knowledge of business IT applications (e.g. supply
chain, customer relationship mgmt, HR, finance). Experience with monitoring and reacting to system
events and end userbusiness requests. Knowledge and experience with Information Technology
Infrastructure Library (ITIL) reference model.
Good initiative, problem solving, priority setting, and collaboration skills.
Basic organizational and analytical skills.
Click Here To Apply
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