|
|
Exp Walk-in For Assistant Manager @ "HDFC" in Mumbai
About Company
Name: HDFC Std life
Website: www.hdfclife.com
Job Details: Education: Any Graduate
Experience: 2 - 7 years
Job Location: Mumbai Walk-in on 19th Aug 2015 from 2:00 PM - 4:00 PM @ Mumbai
Job Description:
Assistant Manager
Candidate should possess Graduate in any stream
Experience into Customer Service & Good communication Skills (Insurance Preferable)
Responsible for handling daily queries, requests and complaints of customers received via emails,
letters etc., from branches, directly from customers or thru the Service Help line.
Responsible for doing the evaluation of all complaints/correspondence received by HDFC SL.
Interact with other functions / departments to get the necessary information which would be act
as a vital inputs to resolve the complaint
Interact with channel partners, HDFC Bank TPP team to get the necessary information which would
be act as a vital inputs to resolve the complaint
Ensure all the complaints are resolved with-in TAT maintaining the desired quality level
Handle escalated complaints received from various sources such as IRDA ,Top Management
resolving them on fast track basis
To proactively work and participate in initiatives taken up for improvement.
Train and develop the new team members in terms of processes, function, quality standards,
product and systems.
Preparing of MIS and reports
Walk-in Address:
HDFC Life,
11th Floor, Lodha Excelus,
Apollo Mills Compound,
N.M.Joshi Marg, Mahalaxmi, Mumbai-11
For Future Reference.
Click Here to Upload Your Resume on Times
Click Here to Upload Your Resume To Get More Related Jobs
|
Note: Any Job Vacancies/Openings listed here in this website (Sreejobs.com) are verified and error free, before going to be published here. If any changes made by employers/interviewers after published here, Sreejobs.com is not responsible for such and any other consequences. We are not here to provide wrong information intentionally. Sreejobs.com will always try to provide good and genuine job vacancies information for job seeker.
|
|
