Fresher Walk-in For Trainee @ �HCL� in Ghaziabad

About Company

Name: HCL Technologies Limited

Website: www.hcl.com

Job Details

Education: B.Tech/BCA/B.Sc

Experience: Fresher-2013

Location: Noida

Walk-in On 2nd Sep 2013 Between 9:00 AM to 12:00 PM @ Ghaziabad

Job Description

Trainee

Provide hardware / software / network problem diagnosis resolution via email/chat/ telephone/web, Monitoring & Management of various IT Infrastructure components for customer�s end users

Identify, evaluate and prioritize customer problems and escalations

Educational Requirement:

B.Tech � (CS/IT/EEE/ECE/E&I)

BCA / B.Sc. - (CS / IT / Mathematics / Statistics)

60% throughout in academics, No current backlogs

2013 pass out only

Soft Skills:

Excellent communication and conversation skills (Verbal and Written)

Good documentation skills

Good working knowledge of MS OFFICE

Should have good customer handling skills

Able to handle unforeseen situations

High level of acceptance

Can drive HCL�s value and its methodology

Technical Skills:

Knowledge of basic Networking and other technologies

Fundamental ITIL knowledge of V2 or V3 especially on Service Desk, Incident, Problem, and Change Management preferred

Good to have basic understanding of Client Server Architecture, OS

CCNA/MCP/MSCA Preferred

Hiring Process:

Grammar Test

Group Discussion

Technical Round

HR Round

Terms & Conditions:

Willing to sign Service agreement of 1 Year (As applicable)

Willing to relocate, if required

Willing to work in 24*7 environment

CTC of 1.80 L/PA

Walk-in Address

KRISHNA ENGINEERING COLLEGE

95, Loni Road, Between Mohan Nagar & Hindan Airforce station

Ghaziabad-201007 (U.P.)

 For Future Reference.



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