Fresher Walk-in For Trainee @ �HCL� in Noida About Company Name: HCL Technologies Limited Website: www.hcl.com Job Details Education: BCA,B.Sc,B.Tech Experience: Fresher- 2011&2012 Passed outs Only Location: Noida Walk-in On 29th Apr 2013 Between 10:00 AM to 4:00 PM @ Noida Job Description Trainee B.Tech (ECE/CS/IT/E&I/EEE) /BCA/ B.Sc (CS / IT / Mathematics / Statistics) as basic qualification. Good communication skills. Understanding of the Infrastructure Services Business (Knowledge of basic Networking and other technologies). Manage Customer escalations and providing technical resolutions. Independent troubleshooting within SLA. Adherence to standard operating procedures / work instructions. Ensure quality of ticket closure and queue assignment. Maintain track specific records and Vendor management. Walk-in Address IILM Graduate School of Management, College of Engineering and Technology, 18 Knowledge Park - II, Greater Noida - 201 306. qp=fresherClick Here For More Details
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