Fresher Walk-in For Trainee @ �HCL� in Jaipur

About Company

Name: HCL

Website: www.hcl.com

Job Details

Education: B.E/B.Tech/B.Sc

Experience: Fresher

Location: Noida

Walk-in On 21st Mar 2013 Between 10:00 AM to 4:00 PM @ Jaipur

Job Description        

Trainee

BTech (ECE/CS/IT/E&I/EEE) /BCA/ B.Sc (CS / IT / Mathematics / Statistics) as basic qualification.

Good communication skills.

Understanding of the Infrastructure Services Business (Knowledge of basic Networking and other technologies).

Manage Customer escalations and providing technical resolutions.

Independent troubleshooting within SLA.

Adherence to standard operating procedures / work instructions.

Ensure quality of ticket closure and queue assignment.

Maintain track specific records and Vendor management.

Identify avenue for value adds and present value add summary.

Participate in Talent Management meetings - sharing and acquiring knowledge.

Walk-in Address

Jaipur Engineering College and Research Centre , Jaipur,

JECRC Campus, Opp. EPIP Gate,

Behind Bharat Petroleum Depot, Nr. Sanganer Sadar Thana, Tonk Road, 302022, Rajasthan, India.

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