Your Name: Your Mobile No: Your Friend Mobile No: Close Fresher Hiring For Product Support Engineer @ "HCL" in Hyderabad About Company Name: HCL Website: www.hcl.com Job Details: Education: B.E/B.Tech Experience: 0-1 Year Job Location: Hyderabad Walk-in On 22nd Jun 2018 Between 11:00 AM to 02:00 PM @ Hyderabad Job Description: Product Support Engineer Excellent Communication skills oral & written Product / Technical support with knowledge of HTML, Java script and CSS Experience in Product / Technical support Knowledge in HTML, Java Script and CSS. Investigate and troubleshoot issues related to end to end usage of advertisement operations tool. Experience in email support and solving the technical issue by step by step process. Provide email based technical support to clients in different geos � 24*7 Follow the workflow & adhere to SLAs � TFR, TRT, TAT, and FCR Maintain high customer satisfaction Help with research and troubleshooting of tough tickets Knowledge Gap Reduction Process improvement & Escalations management Product support/Application Support experience Troubleshooting the issues related to ad servicing Candidate Profile B.E/ B.Tech Engineering graduates without Backlogs are only eligible. Excellent Communication in English is mandatory Night Shift Mandatory. Venue Address Guru Nanak Institutions, Khanapur Village, Manchal Mandal, Ibrahimpatnam, Telangana 501506 Contact person: Gopinath(HR) Note � Interested candidate kindly walk-in with your updated resume.  For Future Reference. CLICK HERE TO UPLOAD YOUR RESUME TO GET MORE RELATED JOBS

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