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Exp Walk-in For IT Helpdesk @ �HCL" in Bangalore
About Company
Name: HCL
Website: www.hcl.com
Job Details Education: Any Graduate
Experience: 1 - 4 Years
Job Location: Bangalore
Walk-in On 4th to 7th Jun 2014 Between 12:00 PM to 3:00 PM @ Bangalore
Job Description
IT Helpdesk
Technical / Semi technical Voice / Semi voice international Experience required or from
Customer support background with technical knowledge can apply
Phone support experience necessary.
Technical help desk or technical call center experience is necessary.
Disciplined, systematic problem solving skills required.
Hands-on work experience with the following:
Windows Operating systems
Clients: Windows7, Windows Vista, Windows XP, Windows 2000
Servers: Windows 2000, Windows 2003, Windows 2008,
Knowledge of Active Directory, Exchange 2003/2007
ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center
User account creation for Active Directory, Exchange Mailboxes, Distribution lists
Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and
Windows Native tools
�
MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project,
and MS Visio.
Internet browsers (e.g. Explorer, Chrome, Firefox),
VPN and remote dial-in users
Support for laptop, desktops, and printers
PDA and blackberry support
Others: Adobe Acrobat and other common desktop applications like Winzip, etc
Walk-in Address
HCL Comnet Systems and Services Ltd.
STPI Unit
Surya Sapphires Plot No 3
2nd Floor, HCL Comnet Block.
Survey No 20 & 22 Konnappana Agrahara Village
Electronic City, Hosur Road, Bangalore 560 100
Click Here For Details
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