|
|
Freshers hiring For Graduate Engineer Trainee @ �HCL" in Chennai
About Company
Name: HCL
Website: www.hcl.com
Job Details:
Education: B.E/B.Tech
Experience: Freshers
Job Location: Chennai
Job Description:
Graduate Engineer Trainee
Candidate should possess B.E/B.Tech from a recognized university
Monitoring of tickets and taking the actions necessary to meet service targets
Central Communication point for Major Incidents. Willing to work in 24/7 shift.
Respond to user escalations and engage functional escalation and service delivery management as required
Responsible for escalating Incidents and User Service Requests within their organization to drive resolution
Manage major incident bridge as needed
Participate in incident management meetings with customer and internal teams
Identify and drive process improvements
Provide incident report to problem management
Good communication skills (written & verbal)
Good understanding of ITIL processes
Good team member
Should be a self-starter (1.) lndependently resolve tickets within SLA
Click Here To Apply
For Future Reference.
CLICK HERE TO UPLOAD YOUR RESUME TO GET MORE RELATED JOBS
|
Note: Any Job Vacancies/Openings listed here in this website (Sreejobs.com) are verified and error free, before going to be published here. If any changes made by employers/interviewers after published here, Sreejobs.com is not responsible for such and any other consequences. We are not here to provide wrong information intentionally. Sreejobs.com will always try to provide good and genuine job vacancies information for job seeker.
|
|
