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Exp hiring For Customer Support Executive @ �HCL" in Noida
About Company
Name: HCL
Website: www.hcl.com
Job Details:
Education: Any Graduate
Experience: 1 - 4 years
Job Location: Noida
Job Description:
Customer Support Executive
Candidates should possess a graduate in any discipline
To provide information to their customer regarding their quieres and resolve the end customer
issues as per defined SLA
Able to work independently and efficiently to meet SLA
Able to comprehend the request of the customer and meet the quality standard
Attendance/Login Hours/Unsechduled Leave/SLA targets as per defined by the process
Improving skill level throughSelf development / nominating training programs Skill reverification Tests
Meet the defined Quality Scores. Innovation & Process Improvement
The individual should be able to work effectively in a team whilst enthusing others to do the same
for achievement of common goals of the team
To consistently meet or exceed CSAT parameters as defined for the process.
Click Here To Apply
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