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Fresher & Exp Walk-in For Associate/Senior Associate @ �HCL" in Hyderabad
About Company
Name: HCL Technologies Limited
Website: www.hcl.com
Job Details Education: Any Graduate
Experience: 0-1 Years Job Location: Hyderabad Walk-in On 19th Dec 2013 at 10:00 AM @ Hyderabad Job Description Associate/Senior Associate
The ideal candidate should possess.
Willing to work in Night shifts primarily.
Willingness to work in Weekends.
Willingness to work on 24X7 environment.
Sophisticated knowledge to deal with problems and solve them effectively.
Should be customer service focused, able to deal with customers in friendly and polite manner.
Proficient in Robust multitasking skills (e.g. able to log calls and interact with the customer
simultaneously).
Candidate Profile
Proficient in using smart mobile technology, such as Android device, iPhone, iPad, iTouch, Palm Pre,
Amazon Kindle, and eReader.
Knowledge of troubleshooting personal electronic devices online downloads, transactions,
applications, software, and hardware issues.
Technical capability to handle customer complaints.
Polite approach in handling irate customers.
Good communication skills and strong ability to work effectively in a team environment.
Walk-in Address
Krishna Murthy Institute of Technology and Engineering,
Survey No. 23 & 39,
Edulabad Village, Ghatkesar Mandal,
Ranga Reddy District, Hyderabad, Andhra Pradesh � 501 301.
For Future Reference.
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