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Exp Walk-in For Technical Support @ "Genpact" in Hyderabad
About Company
Name: Genpact India
Website: www.genpact.com
Job Details:
Education: BE/B.Tech/B.Com/B.Sc/PG
Experience: 1 - 5 years
Job Location: Hyderabad
Walk-in on 10th Dec to 22nd Dec 2014 from 11:00 AM - 2:00 PM @ Hyderabad
Job Description:
Technical Support
Candidate should possess Any degree,Under-Graduates are eligible.
Hiring Experienced candidates for Technical Support and Customer Support Process.
Should have basic understanding of troubleshooting,desktop support,MS Office.
Should be flexible to work on e-mails and calls both.
Ability to handle Customers query and resolve issues asap as per Standard Procedure.
Respond to customer inquiries and problem escalations.
Provide phone support to troubleshoot and resolve technical issues and other internet related issues.
Maintain a thorough understanding of process and policies.
Demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement
Previous experience in a customer service role on Phone / Email / Chat channels is preferred.
Excellent communication skills required.
Walk-in Address:
14-45 IDA Uppal opp to NGRI ,
Habsiguda Uppal
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