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Fresher Hiring For Customer Service Process @ "Genpact" in Hyderabad

About Company

Name: Genpact

Website: www.genpact.com

Job Details:

Education: B.E/B.Tech/Any degree

Experience: 0-4 Years

Job Location: Hyderabad

Walk-in On 2nd to 7th Jul 2018 Between 11:00 AM to 02:00 PM @ Hyderabad

Job Description:

Customer Service Process

Ability to build good rapport and provide great customer experience, work in a relationship manager

model for Premium customers

Ability to upsell

Documenting all relevant information while talking to the customer & wrapping up the calls in a

stipulated time frame

Typing speed 35 WPM

Meeting the process CTQs on a daily/weekly/monthly basis

A capacity to work on a computer efficiently for extended periods of time

Effective problem solving capabilities, quick out of box thinking skills

Skills

Excellent communication skills in English and Hindi

Prior experience in Banking or Customer Service

Venue Address

Genpact Uppal, 14-45, IDA Uppal,

Opp NGRI, Habsiguda,

Hyderabad, Telangana.

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