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Freshers/Exp Walk-in For Associate Customer Service @ "GE Capital" in Gurgaon
About Company
Name: GE Capital
Website: www.gecapital.in
Job Details:
Education: Any Graduate
Experience: 0 - 2 years
Job Location: Gurgaon
Walk-in on 8th to 12th Sep 2014 from 10:00 AM - 01:00 PM @ Gurgaon
Job Description:
Associate Customer Service
Would be part of the customer services team handling inbound calls / emails from Credit Card holders.
Needs to ensure all Customer Services Complaints & Queries are resolved as per the TAT defined
Responsible for achieving the call center targets on a daily basis like AHT, Productivity, Cross sell, retention, First call resolution alongwith ensuring high quality of service with zero unscheduled leaves/ absenteeism.
Would be required to contribute to cross sell targets through inbound as well as outbound channels.
Job requires Compliant to Business Policy, processes and procedures
Candidates with decent communication skills.
Btech Freshers can apply.
Basic computer knowledge
Walk-in Address:
GE Capital Ltd
Inifinity Tower C,
10th Floor, DLF Cyber City,
Gurgaon.
For Future Reference.
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