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Fresher Hiring For Associate Systems Engineer @ "Fidelity" in Bangalore

About Company

Name: Fidelity

Website: www.fidelity.com

Job Details:


Education: B.E/B.Tech/MCA

Experience: Freshers

Job Location: Bangalore

Job Description:

Associate Systems Engineer

Ensure the availability of End User services during India and/or US business hours

Collaborate with other Fidelity support groups in and out of India

Supervision of installation of new IT infrastructures

Maintain the compliance of the PC builds with Fidelity Standards

Produce the necessary reports and statistics to control the team productivity and give a proactive

answer to re-occurring issues.

Problem resolution � dealing with escalated issues, liaison with Systems support groups,

Network Operations group, external vendors and business units to resolve issues

Encourage and lead root cause analysis to prevent recurrence

Candidate Profile

Self-starter � demonstrates good use of initiative

Flexible and adaptable, responds rapidly to changing agendas.

Able to re-prioritise and organise effectively

Communicator � excellent written and verbal skills, good attention to detail

Decision-maker � effective problem solving and solution orientate

Demonstrates a high level of commitment to customer service

Experience of working in a fast moving, customer focused environment

Need for flexibility towards working hours during busy periods

Highly motivated, even under pressure

Skills

Bachelor�s in IT or relevant degree

Experience in supporting hybrid Windows and MAC environment

Strong relationship with business units. Experience in dealing with different kind of business

environments and skills

Business aware and customer focused

 For Future Reference.

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