Fresher & Exp Hiring For Tech Help Desk Executives @ �FIS Global� in Chennai About Company Name: FIS Global Business Solutions Website: www.fidelityinfoservices.com Job Details Education: Any Graduate/PG Experience: 0-1 Year Location: Chennai Walk-In On 28th Feb to 1st Mar 2013 Between 10:00 AM to 2:00 PM @ Chennai Job Description Tech Help Desk Executives Selection Process : Initial screening, Written Test, Technical discussion, HR Interview. Eligibility Criteria: Regular (BCA/BSC (c/sc) OR BE/B Tech(Any Stream) ) With Minimum 60% Marks Only 2012 Pass outs are eligible Candidates with 3 months to 6 months (VOICE/SEMI VOICE BPO)EXP can also apply. Candidates can directly walk in for the interview process if they meet the eligibility criteria. No Standing Arrears. Candidates from Arts background (Eg : BA;B.COM - will not be eligible) Candidates should be willing to work in night shifts (Cab Facility provided) & Willing to sign a bond for two years as per corporate norms. Job Description: Manage Stand Alone Shifts during weekdays and weekend shifts ensuring timely completion of e-mails and voice responses. Sharing of Process Knowledge with the team and enhancing process documents (Procedures, SOP's, Escalation. etc). Responsible for Fulfillment and Ticket Follow Up to reduce Customer Complaints. Work Allocation for e-mail responses. Walk-in Address FIS Global Business Solutions The Viceroy, Old no 25, New No 22, Sardar Patel Road, Guindy, Opp. Lemon Tree Hotel, Chennai � 600032. Click Here For More Details
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