Fresher Hiring For Product Support Engineer
@ �FICO� in Bangalore
About Company
Name: FICO
Website: www.fico.com
Job Details
Education: B.E/B.Tech
Experience: Fresher
Location: Bangalore
Job Description
Product Support Engineer
Provide
Level1 & level 2 Support on LiquidCredit, an Application hosted within FICO
for for our Global clients.
Assume
production-down 24 x 7 on-call duties in a managed rotation.
Perform
packaging and fulfillment and activities for established and new product
solutions including FTS setup for deliveries, making deliveries and escrow
deposits.
Respond to,
track and update incoming customer fulfillment requests.
Maintain
customer tracking database.
Maintain
version, release and customer information in the System.
Experience/Qualifications:
Bachelor�s
degree or equivalent or demonstrated skill and/or related industry experience.
Ability to
work with Windows , Unix and SQL Database
Good SQL
query writing skills - scripting/programming experience in SQL Query language
or UNIX Shell
A basic
understanding of XML file formats
Exceptional
organizational and communication skills across both technical and non-technical
audiences, both written and verbally.
Work well
independently or with little supervision; confident in ability to work with
variety of personality types and styles at all levels.
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