Fresher & Exp Hiring For Technical Support Engineer @ �Expedia� in Gurgaon

About Company

Name: Expedia

Website: www.expedia.com

Job Details

Education: B.E/B.Tech/M.Tech

Experience: 0-1 Years

Location: Gurgaon

Job Description

Technical Support Engineer

The Technical Support Team is in integral part of the Egencia Product Development team that works with all other teams across Expedia providing support on technical issues and identifying product anomalies that require core code changes in order to resolve the problem, then working with Program Management, Development and Testing teams to prioritize and resolve those issues.

Responsibilities:

Provide technical assistance related to the Egencia Web Site to Travel Consultants, Account Managers, Sales and other internal Egencia teams on live site issues, escalating to the appropriate development teams when issues are found that require code changes.

Qualifications:

Ability to write complex SQL Queries and good understanding of web technologies, work in a fast paced environment and manage multiple issues simultaneously.

Prior experience with technical support queue resolution is a nice to have.

Ability to troubleshoot web based technical problems in a 2-3 tiered architecture is a must have.

HTML/ASP skills along with any other programming skills is a plus.

Ability to administer and work with Sales force would also be a plus.

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