Exp hiring For IT Technical Support @ “Expedia" in Gurgaon
About Company
Name: Expedia
Website: �www.expedia.co.in
Job Details:
Education: Any Graduate
Experience: 3 - 7 years
Job Location: Gurgaon
Job Description:
IT Technical Support Tech
Candidates should possess Any Graduate or equivalent work experience
Minimum 3 years of experience in 1st/2nd/3rd level Corporate IT support, gained in a multi-site IT operations environment
Proven experience of configuring and administrating servers, workstations/laptops and associated software
Excellent problem solving skills, ability to take ownership of the work assigned, and deliver results timely, reliably and correctly
Experience working on small projects and delivering against timelines.
Excellent organizational, communication, and technical skills with a strong customer service orientation.
Must be self-managed and a self-starter with a positive attitude.
Excellent written and verbal communications capable of delivering at a senior level.
Must have working knowledge across all the IT disciplines including hardware, software, telephony, video teleconferencing, and connectivity.
Able to perform root cause analysis. Capable of proactively recommending effective courses of action, communicate resolution, policy and procedures to the various IT stakeholders, management, and end user population.
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