Fresher Hiring For Support Engineer @
�Ericsson� in Chennai
About Company
Name: Ericsson
Website: www.ericsson.com
Job Details
Education: B.E/B.Tech/MCA
Experience: Freshers
Location: Chennai
Job Description
Support Engineer
The Support
Engineer is responsible for handling problems that have been reported by customers
or other Ericsson support organizations.
Responsibilities and Tasks:
Customer
Issue handling.
Handling of
proactive support.
Software
Update Management (SUM) handling.
Knowledge
Management Tool (KCS) Coaching.
Remote
Service Gateway (RSG) Coaching.
Qualifications:
Database
& Unix - Working experience.
Negotiation
& Argumentation skills.
Administrative
skills.
Planning
& Organizing skills.
Problem
solving & strategic thinking.
Presentation
& communication skill.
Software
support.
Network
level competence.
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