Fresher & Exp Hiring For Consultant @ �Ericsson� in Gurgaon

About Company

Name: Ericsson

Website: www.ericsson.com

Job Details

Education: B.E/B.tech

Experience: 0-1 Year

Location: Gurgaon

Job Description

Consultant

Service Alarm Monitoring

Alarm Management for the assigned Network Services

Ticket Management

Fault remedy requiring on site presence is dispatched timely (as per the SLA / KPI) to the field operations organizations

Work Order Handling

Regular follow up on the events with relevant departments working on it as per the MSTOP process

Work towards KPI & Balanced Scorecard parameters

Work towards the IPM parameters assigned by the Shift Manager

To ensure Security is implemented and maintained in accordance with Security and Risk Management directives of the organization

Adherence to the organizational guidelines & departmental processes & procedures

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