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Exp Hiring For Junior Analyst @ "Eaton" in Pune
About Company
Name: Eaton
Website: www.eaton.in
Job Details:
Education: BE/ B.Tech/ ME/ M.Tech
Experience: 0 � 3 years
Job Location: Pune
Job Description:
Junior Analyst
Works within established processes to perform account administrative functions to set up
appropriate security access, working with leadership for exceptions.
Analyzes, diagnoses, and repairs malfunctioning account administration issues.
Reviews Corporate policies and standards regularly and ensures compliance with all such guidelines.
Interacts directly with internal/external customers and maintains the highest degree of customer
service while instructing users in a one-on-one role on IT security and account administration
concepts and guidelines practiced by Eaton.
Maintains accurate issue and resolution information within the service desk database
Candidate Profile
Microsoft Office Suite
One to three years practical experience in customer service, and in data processing or technical
information technology
Basic knowledge of Active Directory, Ticketing tool
ITIL knowledge/certification desired, but not required
Excellent communication and interpersonal skills required
Analytical, systematic approach to problem recognition and resolution required.
Ability to effectively work while under pressure.
Ability to work within a global team environment, establishing and maintaining working relationships
of a remote nature
Click Here To Apply
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