Fresher & Exp Hiring For Network Surveillance Engineer @ �ERICSSON� in Gurgaon

About Company

Name: ERICSSON

Website: www.ericsson.com

Job Details

Education: B.E/B.Tech

Experience: 0-2 years

Location: Gurgaon

Job Description

Network Surveillance Engineer

Surveillance Engineer is typically assigned to work with service quality surveillance / assurance Level 1 Operations activities in an operations organization.

Role is to perform the surveillance activities and ensure that all the events on a network get escalated to the relevant function within the stipulated time period for restoration / resolution.

Responsibilities:

Service Alarm Monitoring �       

Alarm Management for the assigned Network Services �       

Ticket Management �       

Fault remedy requiring on site presence is dispatched timely (as per the SLA / KPI) to the field operations organizations �       

Work Order Handling �       

Regular follow up on the events with relevant departments working on it as per the MSTOP process  

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