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Exp hiring For Tech Support Engineer @ �EMC" in Bangalore
About Company
Name: EMC
Website: www.emc.com
Job Details:
Education: Any Graduate
Experience: 2 - 5 years
Job Location: Bangalore
Job Description:
Tech Support Engineer
Candidate Should possess Any Graduate in any discipline
Accepts escalated requests from other technical team members; makes independent decisions to
determine service level severity and assess when and how to escalate to other resources.
Works with cross functional teams in resolving customer issues; identifies and provides resolutions
to a diverse range of technical problems.
Acts as a remote customer advocate and provides problem determination to resolve customer issues.
Identifies and documents with management to proactively revise current procedures and tools to
improve customer satisfaction.
Helps develop and participates in training and skills development of others
OS- Windows/ Windows administration
Knowledge on SQL server
Customer Service skill.
Click Here To Apply
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