Fresher Hiring For IT Support Executive @ "Directi" in Bangalore
About Company
Name: Directi
Website: www.directi.com
Job Details:
Education: Any Graduate
Experience: 2 - 4 Years
Job Location: Bangalore
Walk in 28th Jul 2018 Between 10:00 AM to 12:00 PM @ Bangalore
Job Description:
IT Support Executive
Installation, configuration and Managing of Windows 7 up to Windows 10 machines.
Drive closure of local IT user calls within the specified SLAs.
Coordinate with contractors/vendors, monitor progress of work, escalate delays,
changes to the manager.
Review/Prepare Daily, Monthly and Quarterly call analysis report, Call Trend report,
Hardware failure report.
Co-ordinate with Manager & Engineer's for any process, management changes or
technical support changes.
Coordinate with Procurement team and ensure stock availability for daily operations.
Act as a reliable point of contact for the Service Desk team for issue escalations & non-standard
service requests.
Create conducive team atmosphere by applying required motivation levels.
Plan and execute maintenance schedules.
Installation, configuration & Management of Servers, WiFi Router and Network devices.
Installation and Management of mail application like MS Outlook and Thunderbird.
Monitoring of Servers and Network devices to ensure minimal downtime.
Inventory management for hardware and softwares.
Backups and Profile migration for users Co-ordination with vendors for timely resolutions on
hardware related calls.
User and security access management using Active Directory Services.
Manage centralized Kaspersky Antivirus server, WSUS, WDS, File & Print services.
Skills:
Should possess 2-3 years of relevant experience.
Should possess good communication and multi- task handling skills.
Should possess excellent troubleshooting skills on Windows Desktops OS.
Should have basic knowledge of Mac, Linux and Network.
Should Have basic knowledge of DHCP, DNS, SCCM.
Strong hardware troubleshooting skills.
Should have good knowledge of RAID Should know how to upgrade firmware and BIOS.
Should have hands-on with Google Apps (Gmail, Google Docs, etc).
Contact Details
Contact Name: Raisa George
Venue Address
Zeta, Directi, Tower C,
Ground Floor, Diamond District,
HAL Airport Road, Domlur, Bangalore - 560008.
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