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Fresher Hiring For Application Support Executive @ "Directi" in Mumbai
About Company
Name: Directi Website: www.directi.com
Job Details:
Education: B.E/B.Tech/Any degree
Experience: 0-2 Years
Job Location: Mumbai
Walk-in On 26th to 28th Feb 2018 Between 10:00 AM and 04:00 PM @ Mumbai
Job Description:
Application Support Executive
Communicate with customers in a friendly and professional manner and help them resolve any
problems faced when using the product
Being the front line support for customers over chat, email and social media answering 50-70
issues each day
Work with our development team and suggest updates and features to continuously improve the
customer experience
Ensuring speedy resolution of customer issues while maintaining high customer satisfaction
Help fix any bugs that crop up in the product and contribute to the feature documentation
Participate in the product planning process to ensure that features requested by customers are
prioritized and implemented
Strive to deliver a WOW! effect for our customers, to further enhance their perception of our
product and company
Flexibility of working in shifts
Candidate Profile
Graduate from any stream, Tech Preferred- with good English written communication. (Fresher�s
awaiting results can apply)
You are extremely passionate about technology � and can�t live without your smartphone!
You are well-versed with, and highly interested in, Internet and mobile communication
You have excellent written skills, and can explain concepts through clear and accurate writing
You have a way with people, and particularly good explanation skills
Good Team Player
Ability to complete large volumes of work quickly and independently with a high level of drive,
initiative and self-motivation
Most of all, you enjoy working in a fast paced and dynamic environment full of young,
overachieving tech enthusiasts.
Venue Address
Directiplex,
Old Nagardas Road
Near Andheri Subway
Andheri East � 400069
Point of Contact: Catherine Solomon
For Future Reference.
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