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Exp Walk-in For Customer Support Engineer @ "Dimension India" in Noida
About Company
Name: Dimension India Networks (P) Ltd.
Website: www.dimensionindia.com
Job Details: Education: Any Graduate Experience: 2 - 6 years
Job Location: Noida
Walk-in on 27th Dec 2015 from 12:00 PM @ Noida
Job Description:
Customer Support Engineer
Candidate Must be a Technical Graduate
Having 2+ years previous Technical Support Center experience with an emphasis on business to
business / Enterprise support interactions
Outstanding written & verbal communication skills in English with a neutral accent
Experience working in a team environment and managing a diverse workload
Experience in supporting software applications and troubleshooting in Windows and /or Mac environment
Knowledge of Adobe products would be preferred
Familiarity with msi and msp installers as well as deployment technologies such as SMS, GPO, Apple
Remote Desktop is desirable
Basic knowledge of Active Directory, Cloud technology, SSO would be an advantage.
Flexible to work in Rotational Shifts
General cultural awareness, (e.g. ability to detect & understand different regional accents, general
knowledge of what the capital of the country is, the main cities or regions etc. to avoid having to
make spelling requests to customers)
Walk-in Address:
6th Floor, Tower C
Tech Boulevard, Plot No: 6
Sector 127, Expressway
Noida-201301
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