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Fresher Hiring For Customer Service Executive @ "Digital Minds" in Hyderabad

About Company

Name: Digital Minds

Website: www.dmss.co.in

Job Details:

Education: Any Graduate

Experience: 3-6 Years

Job Location: Hyderabad

Walk-in On 3rd to 7th July 2017 Between 10:30 AM to 01:00 PM @ Hyderabad

Job Description:

Customer Service Executive

Coordinate all administrative functions of the business from job lodgment to completion including

processing reports, tenders and other supporting documentation, processing supplier invoices,

processing all incoming email correspondence, answering calls and keeping our workflow system up

to date at all times, in line with company KPIs and client service levels.

Follow and adhere to established procedures and KPIs to monitor the progression of job files, and

follow up relevant stakeholders when necessary.

Coordinate and manage diaries of BBS supervisors with appointment offerings to clients.

Maintain service levels under times of increased work volume, particularly during major

events/storms.

Keep customers informed regularly and respond to customer queries.

Keep clients up to date at all times about job file progress and respond to queries.

Skills

Strong written and verbal communication skills.

Passion or willingness to become immersed in work.

Initiative and strong organizational skills.

Strong time management skills, including the ability to work under pressure and adhere to strict

KPIs.

Attention to detail, Accuracy & Multitasking skills.


Venue Address

Digital Minds Software Solutions Pvt Ltd. A-Wing,

2nd Floor,#4, Infocity, Softsol Building,

Beside Mindspace, Hi-tech City, Madhapur,

Hyderabad-500 081. T.S, India

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