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Exp Walk-in For Technical Support Associate @ "Dell" in Bangalore
About Company
Name: Dell
Website: www.dell.com
Job Details: Education: Any Graduate Experience: 1 - 4 years
Job Location: Bangalore
Walk-in on 22nd Jan to 29th Jan 2016 from 1:00 PM - 3:00 PM @ Bangalore
Job Description:
Client Technical Support Associate
Candidate should possess Any Undergraduate with at least 12 months International Voice process
experience can apply.
Should be open to work in rotational / night shifts in a 24 by 7 environment.
Should have excellent communication skills in English.
Troubleshooting of dell laptops.
Responsible for providing telephone/email/chat and remote diagnostic technical support related to
installation, operation, configuration, customization, performance, and usage of assigned products
Diagnosis & resolving of the hardware problems and troubleshooting..
Verifies warranty entitlement and determines appropriate action.
Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
Documents problems in the support solution database for diagnostics and solution implementation.
Provides basic remote deployment, maintenance and consulting services.
Walk-in Address:
Dell International Services
Divyashree Greens, Next to EGL Campus,
Koramangala Inner Ring Road, Near Domlur Flyover
Contact Name: Chandrakala Shashidhar
For Future Reference.
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