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Freshers/Exp Hiring For Technical Support @ "Dell" in Hyderabad
About Company
Name: Dell
Website: www.dell.com
Job Details:
Education: Any Graduate
Experience: 0 - 5 Years
Job Location: Hyderabad
Walk-in On 13th to 30th Sep 2016 Between 11:00 AM to 02:00 PM @ Hyderabad
Job Description:
Technical Support
Troubleshooting of dell laptops.
Responsible for providing telephone/email/chat and remote diagnostic technical support related to
installation, operation, configuration, customization, performance, and usage of assigned products.
Diagnosis & resolving of the hardware problems and troubleshooting.
Verifies warranty entitlement and determines appropriate action.
Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to
correct failures.
Documents problems in the support solution database for diagnostics and solution implementation.
Provides basic remote deployment, maintenance and consulting services.
Skills
Should be open to work in rotational / night shifts in a 24 by 7 environment.
Should have an excellent communication skills.
Both side transport facility available.
Venue Address
Dell international services,
Plot No 42, Hitech City Layout,
Madhapur, Hyderabad 500081.
For Future Reference.
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