For Latest Job Updates
Home Govt Jobs IT Fresher Jobs IT Exp Jobs IT Walk-Ins MBA Jobs BPO Jobs Register Location FAQ’s Contact Us
Subscribe to Job Alerts
Your Email:

 Visit this group  

Fresher Hiring For Technical Support @ "Dell" in Gurgaon

About Company

Name: Dell


Job Details:

Education: Any Graduate

Experience: 0-4 Years

Job Location: Gurgaon

Walk-in On 10th & 11th Jan 2019 Between 12:00 PM to 03:00PM @ Gurgaon

Job Description:

Technical Support

Responsible for providing telephone support for customers on operation or maintenance of Dell


Assist phone customers by diagnosing problems, and providing resolutions for technical and

service issues.

Responsible for OOW, Total solutions, YTT and In warranty extension sales.

Performs work in accordance to standardized policies and procedures.

Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to

correct failures.

Documents problems in the support solution database for diagnostics and solution implementation.

Ensure proper escalation procedures are followed.

Responsible for customer satisfaction through effective handling of customer problems.

Work requires strong analytical ability to resolve complex technical issues in addition to effective

phone communication skills.


Graduate Fresher can Apply(Except MCA/M.Tech)

0 to 4 years of relevant experience required.

Undergrad with 1 year of International Call Center Voice experience

Should be willing to work in shifts in a 24 x7 work environment

Should be residing within Transport Boundaries

Excellent telephone soft skills & thorough telephone functional skills

Ability to handle stressful situations.

Ability to deal professionally with irate customers.

Venue Address:

Dell International Services,

Vipul Tech Square, Opposite Central Park,

Sector Road, Sector - 43,

Gurgaon - 122002

 For Future Reference.

Submit Resume


Note: Any Job Vacancies/Openings listed here in this website ( are verified and error free, before going to be published here. If any changes made by employers/interviewers after published here, is not responsible for such and any other consequences. We are not here to provide wrong information intentionally. will always try to provide good and genuine job vacancies information for job seeker.

Home | Register for Job Updates | Contact Us