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Fresher/Exp Walk-in For Technical Support Associate @ "Dell" in Hyderabad

About Company

Name: Dell

Website: www.dell.com

Job Details:

Education:
Any Degree

Experience: 0 - 4 Years

Job Location: Hyderabad

Salary : Rs: 3,00,000 - 4,50,000 P.A

Walk-in On
5th & 6th Jan 2017 Between 11:00 AM to 02:00 PM @ Hyderabad

Job Description:

Technical Support Associate

Responsible for providing diagnostic technical support related to installation, operation,

configuration, customization, performance, and usage of assigned products.

Diagnosis & resolving of the hardware problems and troubleshooting.

Verifies warranty entitlement and determines appropriate action.

Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to

correct failures.

Documents problems in the support solution database for diagnostics and solution implementation.

Provides basic remote deployment, maintenance and consulting services.

Candidate Profile

Should be open to work in rotational / night shifts in a 24 by 7 environment.

Should have an excellent communication skills.

Both side transport facility available.

Venue Address

Dell International Services,

Hitech city, Behind Cyber Gateways,

Hyderabad 500081.

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