Your Name: Your Mobile No: Your Friend Mobile No: Close Exp Hiring For Client Tech Support Associate @ �Dell" in Gurgaon About Company Name: Dell Website: www.dell.com Job Details Education: Any Graduate Experience: 1-3 Years Job Location: Gurgaon Job ID: 13001FG2 Job Description Client Tech Support Associate Responsible for providing telephone support for customers on operation or maintenance of Dell products. Assist phone customers by diagnosing problems, and providing resolutions for technical and service issues. Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures. Ensure proper escalation procedures are followed. Responsible for customer satisfaction through effective handling of customer problems. Candidate Profile Candidate should possess Any degree from a recognised university. Should have 1 year of International Call Center Voice experience.   Should be willing to work in shifts in a 24 x7 work environment.   Excellent telephone soft skills & thorough telephone functional skills.   Ability to deal professionally with irate customers. Good Knowledge of PC Hardware/Software for desktop & portable systems. Click Here To Apply  For Future Reference. Click Here to Upload Your Resume on Times Click Here to Upload Your Resume To Get More Related Jobs

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