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Freshers/Exp Walk-in For Associate/Sr Associate @ "Dell" in Gurgaon
About Company
Name: Dell International Services India
Website: www.dell.com
Job Details:
Education: Any Graduate/PG
Experience: 0 - 3 years
Job Location: Gurgaon
Walk-in on 15th Apr 2015 from 9:00 AM @ Gurgaon
Job Description:
Associate/Sr Associate
Candidate should possess Minimum Graduates in any stream. (10+2+3)
Any Undergraduate with at least 12 months/maximum 30 months of international calling experience can apply.
Should be open to work in rotational / night shifts in a 24 by 7 environment.
Should have excellent communication skills in English.
Troubleshooting of dell laptops.
Responsible for providing telephone/email/chat and remote diagnostic technical support related to
installation, operation, configuration, customization, performance, and usage of assigned products
Diagnosis & resolving of the hardware problems and troubleshooting..
Verifies warranty entitlement and determines appropriate action.
Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
Documents problems in the support solution database for diagnostics and solution implementation.
Provides basic remote deployment, maintenance and consulting services.
Walk-in Address:
Dell International Services Vipul Tech Square,
Opposite Central Park, Sector Road Sector-43,
Gurgaon � 122002
For Future Reference.
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