Your Name: Your Mobile No: Your Friend Mobile No: Close Freshers & Exp Hiring For Application Support Analyst @ �Dell" in Noida About Company Name: Dell Website: www.dell.com Job Details Education: Any Graduate Experience: 0-2 Years Job Location: Noida Job Description Application Support Analyst Manage ticket queues that include Incident, Request, and Work Order ticket types.     Ensure that all tickets within the queues are resolved within published SLA's.     Work with the internal development teams on issue escalations and defect resolutions.     Participate in release activities as necessary.     Provide on-call support for High and Critical issues on weekends. Candidate Profile Candidate should possess Any degree from a recognised university.     Candidates should possess 0-2 Years of IT customer support experience.     Candidates should have 0-2 Years of Service Management Tools/Process Experience.     Candidates Able to work in a fast paced environment.     Very good communication skills.     Good English.     Preferences:Experience with BMC Remedy ITSM tool set. Click Here To Apply  For Future Reference. CLICK HERE TO UPLOAD YOUR RESUME TO GET MORE RELATED JOBS

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