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Exp hiring For Analyst @ �Dell" in Chennai
About Company
Name: Dell
Website: www.dell.com
Job Details:
Education: B.E/B.Tech
Experience: 1 - 4 years
Job Location: Chennai
Job Description: Enterprise Technical Support Analyst
Candidates should possess B.E/B.Tech with 1- 4 years of Technical & Customer Support Experience. Creative problem solving skills and dedication to seek problem resolution Have the ability to work independently and also as a team to resolve problems. Good customer-relation skills and the ability to communicate intelligently and efficiently. Desire to learn new technologies, adapt leadership techniques, and implement networking best practices.
Good knowledge of TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, SNMP, FTP, TFTP), DHCP, DNS, RDP, Wireshark Excellent knowledge and Hands on Experience on Routing, Switching & Wireless Networks. (CCNA/CCNP or above a plus) Good understanding and knowledge of LAN/WAN fundamentals Basic knowledge of Citrix/VMWare (VCA/VCP/CCA a plus) Basic Knowledge of Microsoft Server OS 2003/2008/2012 (Any Microsoft certification a plus) Basic Knowledge of Linux/UNIX Strong troubleshooting skills Strong written/verbal communication and interpersonal skills
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