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Fresher/Exp Hiring For Accounts Receivable Associate @ "Dell" in Hyderabad
About Company
Name: Dell
Website: www.dell.com
Job Details:
Education: Any Graduate
Experience: 0-5 Years
Job Location: Hyderabad
Walk-in on 4th to 29th July 2016 at 11:00 AM @ Hyderabad
Job Description:
Accounts Receivable Associate
The duties of a Collection Associate include collection calls and/or correspondence in a fast paced
goal oriented collections department. Accountable for reducing delinquency for assigned accounts.
Providing customer service regarding collection issues, process customer refunds, process and
review account adjustments, resolve client discrepancies and short payments. Responsible for
monitoring and maintaining assigned accounts- Customer calls, account adjustments, customer
reconciliations and processing credit memos.
Perform other assigned tasks/duties necessary to support the Accounts Receivable Department.
Partner with other departments, DRT, customers, and team members to improve current processes
(i.e. solution oriented, conf calls, interlocks with sales, customer care, idea storm, etc.)
Must communicate & follow up effectively with sales dept regarding customer accounts on a timely
basis. Establish and maintain effective and cooperative working relationships with customers and
sales.
Maintain Data Protection & Be aware and adhere to the policies and procedures of the organization
Candidate Profile
Adhere to Collection tool strategy and work flow management goals
Ensure 100% ledger coverage & accurate problem coding in timely manner
Daily Call Targets to be met
Timely penetration of disputes
Provide accurate weekly/monthly/quarterly projections against collector goals
SLA adherence on mailbox, voicemail, follow ups closure
Skills
Prefer candidates with financial process background
Sound knowledge of B2B Collection
Should be open to work in night shifts in a 24x7 environment.
Should have excellent communication skills in English.
Should be open to relocate to Hyderabad
Note: Graduate in any stream apart from B.Tech, B.E, M. Tech & MS. Looking for immediate joiners
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