Fresher Hiring For IT Ops/Support Analyst I @ "DXC Technology" in Bangalore
About Company
Name: DXC Technology
Website: www.dxc.com
Job Details:
Education: B.E/B.Tech
Experience: 0-2 Years
Job Location: Bangalore
Job Description:
IT Ops/Support Analyst I
Participates as a member of an IT technical team. Performs basic analysis of functional or service
requirements. Implements end-user or enterprise infrastructure or services as prepared by more
senior engineers. Provides end user and routine or basic support of enterprise platforms and
services.
Monitors the environment and resolves issues utilizing available knowledge reference
documentation. Monitors production schedules and ensures production jobs complete successfully
without issues. Ensures complete and timely hand-off of incidents to other support teams as
appropriate. Assists with enterprise-wide system maintenance and change implementation.
Candidate Profile
Bachelor�s degree in Management Information Systems/Computer Science or equivalent experience
and a minimum of 0-2 years of related experience. May include highly experienced individuals
performing entry-level equivalent work who are non-degreed or degreed in an unrelated field.
Good verbal and written communications skills. Understanding and working knowledge of
infrastructure environments (e.g. operating system, security, network, voice, end user and server
related applications). Understanding and working knowledge of business IT applications (e.g. supply
chain, customer relationship mgmt, HR, finance). Experience with monitoring and reacting to system
events and end userbusiness requests.
Knowledge and experience with Information Technology Infrastructure Library (ITIL) reference
model.
Good initiative, problem solving, priority setting, and collaboration skills.
Basic organizational and analytical skills.
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